1000s of UK residents use our services
UK-based supportMonday to Saturday About usTech help without the stress.
We make phones, tablets, laptops and everyday technology easier to use, safer to manage and far less frustrating to live with.
- Remote tech support for all your home gadgets
- Mail-in service for laptop, mobile and tablet repairs
- Staying-safe-online phone support
We work on devices from
- Apple
- Samsung
- Huawei
- Xiaomi
- OnePlus
- Motorola
- Nokia
- HP
- Dell
- Lenovo
- Asus
- Acer
- Sony
- LG
- Alexa
- Epson
One place for all your everyday tech
-
Device protection from viruses & hackers
We check your devices, tighten the settings and help you spot scams before they cost you.
-
Instant remote tech support
Talk to us and we can look at your screen with you, so problems get sorted while you watch.
-
Fixed fee on gadget repairs
Post your laptop, phone or tablet in. Parts are charged separately.
-
Help with emails, apps & Wi-Fi
From an inbox that won't load to a Wi-Fi signal that keeps dropping.
Sounds familiar?
Technology is meant to make life easier, but often it feels like one more thing to manage, fix or worry about. We hear things like this every day.
“I've typed the password twice and it still won't let me log in.”
“I don't know what this pop-up means, and I'm worried I'll press the wrong thing.”
“My printer suddenly stopped talking to my laptop.”
- SmarterBox
These are exactly the issues we help with, all the time.
Why SmarterBox feels different
The tech world expects everyone to be an expert. We don't. Our service is built around real life, not call-centre quotas.
Typical tech support
- Full of confusing technical jargon
- Rushed calls that want you off the phone
- Only there when something's already broken
- Makes you feel you should already know
The SmarterBox way
- Plain-English explanations you can follow
- Patient, calm help. Take all the time you need
- Proactive safety checks and proper setup
- Support that builds your confidence
Making your digital life calmer
We don't just fix things; we make your devices work for you. Send a gadget in or book a remote call, and we'll help with whatever you need.
-
Safer everyday usage
We help reduce scam risks, sort out safe passwords and stop intrusive pop-ups, so you can browse with confidence.
-
Simpler settings
Devices come with too many confusing options. We set up your tablets, phones and laptops to do exactly what you need.
-
Support that stays
We're not a one-off repair shop. We give ongoing, reliable help, so you always know who to call when things go wrong.
Offers that make your life easier
Get the best support with our Complete plan. Don't wait for your gadgets to break to call us.
SmarterBox Support
For expert help right when you need it.
£12.99/month
- Expert gadget troubleshooting
- Help with everyday tech issues
- Clear guidance without jargon
- Cancel anytime
SmarterBox Complete
We set things up properly, make them safer, and stay on hand.
£19.99/month
Everything in Support, plus:
- Personalised, easy device setup
- Full safety and security check
- Regular tech check-ins
- Priority response
One-off repairs
Gadget already broken? Post it in to us.
£24.99for members
- £99 fixed fee for non-members
- Laptops, phones and tablets
- Cost of parts not included
Frequently asked questions
Straight answers to common questions.
Still not sure?Talk to a real person. We'll point you in the right direction.What devices do you cover?
All the everyday technology you use at home: smartphones (iPhone and Android), tablets, laptops (Mac and Windows), printers, home Wi-Fi and smart TVs.
Am I tied into a long contract?
No. Both the Support and Complete plans are rolling monthly agreements, and you can cancel anytime.
I'm not very technical. Will I understand the advice?
Absolutely. That's exactly why SmarterBox exists. We avoid jargon, explain everything in plain English and go at your pace.
Why choose the Complete plan?
Support is great for help when something goes wrong. Complete goes further: we set your devices up to be simpler and safer from day one, so you run into fewer problems.
Is postage free?
It depends on the repair. Ask us before you send anything and we'll explain how postage works for your device.
How do I send a gadget in for repair?
Get in touch first and tell us the device and the problem. We'll confirm the next step and explain how to pack and post it.
If you can't repair it, do I get a refund?
Ask us before you send anything and we'll explain what happens if a repair isn't possible. Full details are in our terms and conditions.
Are parts included in repairs?
No. The cost of parts isn't included.
You'll never have to think about your technology again.
Get the best support with our Complete plan. Don't wait for your gadgets to break to call us.